At Jojo’s Bazaar, we may offer selected hobby boxes, trading cards, and collectible products for pre-sale before their official release or expected availability date.

Pre-sale products allow customers to reserve products in advance. Because these products may not yet be available for immediate shipment, pre-sale orders are subject to the terms and conditions outlined below.

1. What Is a Pre-Sale Product?

A pre-sale product is an item that is offered for purchase before it is available for immediate shipment.

Pre-sale listings may include products that are:

• Awaiting their official release
• Awaiting inventory availability
• Scheduled for a future fulfillment date
• Listed before the expected arrival of inventory

The expected release or availability information will be displayed on the applicable product page whenever it is available.

2. Pre-Sale Release Dates

Pre-sale products may have an estimated release date or availability date provided by the manufacturer, distributor, or supplier.

Release dates are estimates and may change.

Manufacturers and suppliers may delay, change, or reschedule product releases for reasons outside of Jojo’s Bazaar’s control.

If a release date changes, the expected shipping timeframe may also change.

3. Shipping of Pre-Sale Orders

Pre-sale products are not normally shipped immediately after purchase.

We generally begin preparing a pre-sale order once the product becomes available to us for fulfillment.

The standard 1–2 business day processing timeframe applies after the product is available and the order is ready to be fulfilled.

After shipment, estimated delivery is generally 3–5 business days.

The total timeframe for a pre-sale order may therefore be longer than the timeframe for an in-stock product.

4. Pre-Sale Product Availability

Placing a pre-sale order does not guarantee that the manufacturer, distributor, or supplier will provide inventory on the originally estimated date.

Availability may be affected by:

• Manufacturer delays
• Distributor delays
• Supplier inventory changes
• Production issues
• Allocation limits
• Release date changes
• Unexpected supply disruptions

If we learn that a pre-sale product will be significantly delayed or cannot be fulfilled, we will make reasonable efforts to communicate the situation to affected customers.

5. Product Details and Manufacturer Changes

Product specifications displayed in a pre-sale listing are based on information available when the product is listed.

Manufacturers may change:

• Packaging
• Product artwork
• Product configuration
• Number of cards or packs
• Inserts or parallels
• Product contents
• Release dates
• Other product specifications

Such changes may occur after a pre-sale order has been placed.

Where applicable, the final product supplied by the manufacturer may differ from preliminary images or descriptions shown during the pre-sale period.

6. Pre-Sale Pricing

Pre-sale prices are displayed on the applicable product page at the time of purchase.

Prices may change before or after the product’s release.

The price applicable to your completed order is generally the price displayed and accepted at checkout, subject to our Terms of Service and any obvious pricing or listing errors.

7. Pre-Sale Order Confirmation

After completing a pre-sale purchase, you may receive an order confirmation by email.

The confirmation indicates that your order has been submitted but does not guarantee an exact release date or delivery date.

If you have questions about your pre-sale order, please contact:

contactsupport@JojosBazar.shop

Please include your order number when contacting us about an existing order.

8. Orders Containing Pre-Sale and In-Stock Products

If an order contains both pre-sale products and products that are currently in stock, fulfillment may depend on the circumstances of the order.

In some cases, products may be shipped together once the pre-sale product becomes available.

If separate shipments are appropriate or necessary, products may be shipped separately and may receive separate tracking information.

9. Pre-Sale Cancellations

If you need to cancel a pre-sale order, contact us as soon as possible at:

contactsupport@JojosBazar.shop

We will make reasonable efforts to accommodate cancellation requests before the order enters fulfillment or shipment.

Once a pre-sale product has entered the fulfillment or shipping process, cancellation may no longer be possible and our standard return policy may apply.

10. Pre-Sale Returns and Refunds

Pre-sale products are subject to our Return & Refund Policy.

Unless otherwise stated, eligible products may generally be returned within 30 days of delivery, subject to the applicable return conditions.

Approved refunds are generally processed within 3–5 business days after the return has been approved.

Because many products sold by Jojo’s Bazaar are sealed collectible products, additional conditions may apply to opened, used, damaged, or altered products.

11. Collectible Product Contents

Pre-sale hobby boxes and trading card products are sealed products manufactured by third-party companies.

Jojo’s Bazaar does not determine the contents of sealed products.

We do not guarantee that a particular card, autograph, memorabilia card, parallel, insert, rarity, or other specific collectible will be included unless expressly stated in the applicable product description.

Product odds and configurations are determined by the manufacturer and may be changed by the manufacturer.

12. Delays Beyond Our Control

Jojo’s Bazaar cannot guarantee that a pre-sale product will be released or delivered on a specific date.

Delays may occur because of circumstances outside our reasonable control, including:

• Manufacturer delays
• Supplier or distributor delays
• Shipping disruptions
• Weather events
• Natural disasters
• Transportation problems
• Government actions or restrictions
• Other unforeseen circumstances

We will make reasonable efforts to provide customers with relevant updates when we become aware of significant changes.

13. Questions About Pre-Sale Products

Before purchasing a pre-sale product, we recommend reviewing the entire product description and the expected release or availability information provided on the product page.

If you have questions about a pre-sale product or an existing pre-sale order, contact us:

Email: contactsupport@JojosBazar.shop

14. Contact Information

Jojo’s Bazaar
2007 Venice Blvd.
Los Angeles, CA 90006
United States

Email: contactsupport@JojosBazar.shop

We appreciate your understanding that pre-sale products are subject to manufacturer and supplier availability and release schedules.

Jojo’s Bazaar
Collectibles You Can Trust